| PacesetterSucks.com Vistor Feedback Book 5 |
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| Each author has sworn under penalty of perjury that everything in their message is absolutely true. No post is edited or deleted unless the author requests it (duplicate or off-topic posts may be deleted). |
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From: W-2 Information To all:
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From: UNKNOWN Does anyone know the federal tax I.D and California state I.D for tax purposes?
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From: private If everyone emailed Target 11 with their story, maybe they will dig really deep and do a thorough investigation on Pacesetter/American Home Installation Co./my contractor.com. The site is wpxi.com news then click on the Target 11 button at the top and you will get the email address. |
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From: Cathie I came across this page while trying to track down a phone number where I can call Pacesetters. You see I worked for them for a few months this last year, and haven't received a W2 from them. Now, I am a single mother and a few months might not be a lot, but it can make a big difference for me. I have been in telemarketing for the past 10 yrs, have been a manager of 2 call centers and a handful of teams. I started at Pacesetter back in March and was told about the wonderful commission that they have set up for the sales team. Customers don't have to buy anything you just have to get the salesmen into their house for a demo. If you get 3 of these you get paid 2 dollars more an hour, 6, four dollars more, 9, eight dollars more an hour. Now, I have always been very good at sales. Have made a very good, and honest living by doing this. I looked at the products and they seemed really nice. I liked the fact that they had been around for a long time. Thought that I could do this and make a pretty decent living. That is what I get for thinking. Yes, they do train the telemarketers to be very high powered. Which is not my style, depending on how it is said no, means no. No, does not mean ask 5 different questions, say thank you for your time, hang up and go on to the next call. After all telemarketing is just a numbers game. Anyhow, it turns out that the reschedule about 75 percent of the appointments that you set therefore when yout think you should have 20 demos in one week you really only have 3 and then they would tell you that one canceled which was most likely true so you go down to 2 demos which doesn't qualify you for your commission. Then when you do finally get commission you have to fight to get the check.
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From: Private The W2's are going to miss the 01-31-2006 deadline but my sources say that they are working on them. They could be ready it about 2 weeks. If get anymore info I will post it here.
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From: ex-employee
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From: Really????? So, this company is not afiliated with Pacesetter?......then
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From: Confidential Your web-site makes incorrect statements concerning a new company. The gentlemen you refer to do not own nor are they employees of the new company.
Admin's Response: I do not want incorrect information on this site. If the people of Pacesetter do not own MyContractor.com and are not employed by MyContractor.com, then could you please tell us how they are associated with MyContractor.com? |
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From: private Just called this 888-836-8989 and it is to mycontractor.com. A site I believe is an input site and/or referral for lots of contractors. |
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From: Dunk I spoke to an attorney today, she told me that they legally have to send them, they have until the 31st of Jan. to send them out, and if they're by at least a week after that, to call the IRS, and an attorney, because they will have broken the law. (Wouldn't be the first time!!!) |
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From: ex employee pacesetter gave out this number fty 10-10-37 as a factory discount #. all it is is one of the big wigs' birthdays. the office on broadmoor in kentwood michigan has been vacant for several months. many of the managers used a "backdoor" approach when sending salesmen to potential customers' doors. they asked the homeowner if they'd seen the rep yet and if not, to watch for him. pacesetter began going down the tubes in 2003 i belive. i had been there for 2 years. then one day i came in to work and was notified that i was now a part time employee. since i was now "Part time," i lost my vacation time, sick time, insurance, as well as $1 per hour. of couse they put it in the computers before they told me so that i could not request my vacation or sick time. |
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From: Ginger Nash I worked for Pacesetter for a year and a 3 months, at the end of May they shut our office down. My husband worked there as well and between the two of us they owe about three thousand dollars net to us. I seriously doubt we'll ever see that money, but I do want to know if Gary Iskra meant it when he said he wouldn't be sending out W-2's. I heard that from a former co-worker who actually managed to get him on the phone. If they can't pay us can we at least get the money we are entitled to as tax paying citizens?? |
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From: Shafted by Pacesetter for your copy of a w2 call
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From: A Former Employee Well, Phil is certainly putting his money to good use. Imagine what his total art collection is worth if the painting as described below was bought for $352,000?
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From: Ex-Employee
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From: Lindsay Nevermind, I found the form on IRS.com, H&R Block directed me to them. You still need a W4 to use that form though. I'll check w/ IRS and H&R Block both to see where I can get one of those. Pacesetter just keeps screwing us and screwing us!!!!!!!
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From: Lindsay Where do we download the form from? what site do I need to go to to find it? |
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From: None GKluck@mycontractor.com
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From: sherry martinet My nightmare started when Pacesetter installed my upstairs windows that sit 6" from the floor. The 15 foot windows face the West so we asked for the darkest tint possible. The picture they showed us looked great. When they installed the windows they were suppose to be low-E, tempured and dark tint, my living room became hotter than with just a pane of glass. I called and said the windows were very hot to the touch and the room was like an oven. I continued to call from the installation date for 3 months. Finally they sent someone out, they informed me the tint was reflecting in not out, so they would flip the windows and that should take care of the problem. While flipping the windows they broke the windows, that is when I found out they were not tempured glass. They then told me that it would take about two weeks for the windows to be reordered and installed. A month later pacesetter hadn't called. I called them, I received countless empty promises from several managers that seemed to disappear one after another, like rats jumping ship. One manager even died. After six months with no resolve, I saw an attorney. He sent a letter. Suddenly, they had windows for me. I received a call for an appointment. I scheduled to have no one show up. I called them an rescheduled. This time they showed up, but the windows were not tinted nor tempured. I refused the windows, shame on me. It took them six sets of windows, and ten appointments before they showed up with windows with tint and tempured glass. Of couse I must of been out of my mine to expect them to be low-E too. Regardless they installed but didn't attach the windows to the house. These windows sit 15 feet above a cement slab.
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From: exer employee Poor Poor Nick, Your secret is out!!!! How long did you think it would take for people to find out where you are working. If it was such a hush hush thing, you should of stayed self-employed even if you didn't know what you were doing, you would of still kept your respectful reputation, now you are considered trash just like the rest of them !!!!!
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From: private I received today from the bankruptcy court the district of Pennsylvania a notice of chapter 7 bankruptcy case, meeting of creditors & deadlines. A meeting of creditors is to take place february 8, 2006 at 2pm in Pittsburgh. Like most of you I do not live in Pennsylvania. Pacesetters Attorney phone number is 412-918-1100 his name is Philip J. Uher or the trustee is Robert Williams 412-802-8650.
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From: Lindsay Duncan Hi,
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From: Lindsay Duncan "Google" Gary Iskra, it pulls up so many articles, it has the water softner story in there too. I guess they made him pay all of those customers back. It's scary all of the things that this prick has gotten away with. I started with the Shragers when Pacesetter actually meant something, I've completely lost respect for Phil and Harley after seeing what kind of person they sold their company to. Who all went to the last Pacesetter trip in Los Cabos??? Remember the Evening of the Stars? What a crock!!!!!!!!! |
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From: Lindsay Duncan Is this Mike Asaro???? What's up, this is Dunk. |
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From: Lindsay Duncan Hey Terri,
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From: an ex'er I just interviewed with a guy how worked for AHIP, the company Gary Iskra ran. He told me that they were using 2 sets of books and then when they sold to Sears for big bucks, the truth came out. Iska also ran some type of Water Filtration company out of business also. My question to all of those in the know, why did the Schragers sell to this guy if they must of known his past deeds and reputation? I am not so sure that this might have been the big plan? Anybody out there in the know? |
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From: Terri Lindsey, this is Terri, Take a look at response #101. It has instructions on obtaining a W-2. If you have no computer to do this, go to library and use theirs for an hour. I used to work with you in KC. Say hello to rest of your family for me. |
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From: Lindsay Duncan Hello,
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From: ex-employee Who the f--k are you. So tell me again, they had our best interest at heart. How much did they pay you to run your mouth. How about when it was Christmas and we went without paychecks, and were told point blank it was the DHL's fault that the plane was grounded.
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From: Fired-up Free speech, your an a-hole. Just my opinion. |
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From: steve Does anybody know if gerry anderson has a license to do construction work or are they just winging it If you want call gARY K. AND ASL AOBUT OUT W-2 AND HE PLAYS STUPID 1916 533 3303 DONT FIGURE |
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From: In the mix Zoran you are right they have different company names, however,Kluck sells the products,then subs out the work to Anderson, that way they keep two companys in the mix trying to confuse us,the BBB,and the state lic. board. No respect........ |
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From: Merry George We had the windows in our whole house redone by Pacesetter and were overall very pleased. We have found that we need replacement parts for our storm door handle and have been unable to contact anyone at Pacesetter. Believe it or not--we were totally unaware about any problems at Pacesetter Corp. and missed any news releases on the subject.
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From: Zoran Theodorovic Kluck = Mycontractor.com.....Anderson= Quality First both in Sacramento |
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From: Roberto DB As a ex employee of the Pacesetter Corporation I must say that I have to agree to some of the statement and stories displayed here, however I feel that you are taking this war on a personal basis fueled by another bunch of unhappy customers. You all must realize the fact that Pacesetter has had literally hundred of thousands of absolute satisfied customers and treated their employees just fine, in fact Pacesetter has helped several employees with advances towards their pay when things were slow due to recession or during holidays when business slowed down a bit, they cared about workers families and children, Pacesetter also cared very much about all the thousands and thousands of clients they acquired over the decades and as far as I know they always maintained a solid price structure and treated everyone equally in regards of whom they were dealing with, and the presence of management in every department made sure that everything was kept under control, their service dept was impeccable therefore they got many repeated clients. Your opinion it is probably accurate but unfortunately it may very much represent a very small percentage of dissatisfied customer or employees compared to the total operation.
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From: mark drake Here a nice bit of information to you all. Gary Kluck Gerrry andereson are selling in sac again. But worse than that they are still installing ols pacesetter jobs and collecting the money unknown to the bankruptcy board. Also as far as I can tell tehy dont have a license either. They do not ever stop. |
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From: ex-employee New Company Name!!!!
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From: Private, withheld I read allot of these complaints and the telemarketer response. First and Formost I want to say I did work for Pacesetter for almost one year. During that time the transition from privately owed by one owner to owned by three top executives was being done. Yes they closed most company owned and operated manufacturing. And yes they started selling from other maufactures of windows, doors, aluminum patios etc. The Pacesetter prices have always beed very high and I believe was due to splitting the pie up to allot of people. Smallest piece to the actual salesman. And the salesmans took all the risk I might add.
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From: Ted Langmack What a shame. We bought our first Pacesetter storm doors in Hobbs, NM back in 1976 or so. We put them on our first new house and loved them. When we moved to Albuquerque, NM we again chose Pacesetter storm doors. Great. Moved to San Angelo, Tx. in 1982 and had them put on front door and rear french doors. They've been there ever since. No problems. The only repairs ever needed was a handle replacement or a piston closer. They were always sent with no charge. Even the glass would have been replaced free but none ever broke. I was in need of a closer today and was saddened by the fact that it looks like the old Pacesetter corp. has been ruined by someone and is now out of business. We used them for over 25 years with no complaints. Now I can't find the customer service website. Too bad. I'll keep the doors till they fail. No big problem getting a closer locally.
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From: Screwed2 CONTACT US AT 888-836-8989
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From: Terri Called IRS today. Telephone number 800-829-1040 and got the scoop on obtaining missing W-2's. They are also available to answer any questions you may have. As you may or may not know W-2's must be available to all employees by Jan. 31, of current year. If you do not receive a W-2 form type in www.irs.gov. Just to the top right you will see where to search topics. Type in W-2 missing and hit search key. Go about half way down the page and you will see "Help to obtain current tax year information" Double Click on that line and downlod the form #4852 which is a substitute for an actual W-2 form. Print it out. Hopefully you kept your last pay check stub or can use last years tax return to fill in all your information and can estimate taxes if necessary. Also, found out you as an individual are not liable if Pacesetter did not pay the federal tax on you. The IRS will go after Pacesetter if indeed not paid. However, in order to use this form you must wait until after Jan 31 to use and it may/may not hold up your expected return if any. You may also want to contact Social Security and let them know as well if no W-2 received.
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From: Donna Morris My husband and I purchased a couple of windows from PaceSetter back in about 2000. They came out and installed them promptly and well. We were so happy with them that we redid all the windows in our home, purchased two storm doors and a front door. Since we have done this we went from burning 6 cords of wood to only 4. We live in Klamath Falls, Oregon so I would have to say that is impressive. Not only have our winters been warmer but our summers have been cooler. The windows do exactly what the representative told us they would do and they are still working just fine for us. Nothing falling apart or making noise. As a matter of fact our house is quieter then it ever was when we first moved in. You probobly won't print this because it doesn't go in line with your PaceSetter sucks opinion but I hope you do. The rep we dealt with was professional and prompt with any return phone calls. As a matter of fact they kept in touch with us for a long time after we got the windows to make sure everything was okay. We told them we were interested in siding but have not received any bothersome calls try to persuade us into doing it now. It's unfortunate that so many people have had such bad experiences with the company but I felt it only right to let people know that not all the experiences are bad. I hope you post this and Thank you for your time.
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From: Joseph Daffer Corporation
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From: scott the photos on mycontractor.com are right out of the pacesetter presentation books. |
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From: Leisa I spent $10,000 for windows for my home and was of course stupid enough to believe the lifetime warranty. Well...here we are with windows that won't open or some that won't stay open and I have no one to call!!
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From: Rena Wigley Has anyone filed a class action lawsuit? |
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From: Rena Wigley I have been trying to reach pacesetters to lodge a complaint and ask them to replace the window. Every # I have called has been disconnected. Can you help me, when I go to web sight all I get is a map and no way to communicate with them. If you can help I would deeply appreciate it. I am a single parent taking care of my handicapped 39 year old daughter who can only crawl and this could be potentially very dangerous for her. I have had other problems but this could be very serious and dangerous for her. |
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From: Happy New Year 2 It's not just in Cali...the Iskrra, Kluck and Madden are working in the East coast too. Better start reserving the *sucks.com domains and continue the education of consumers. |
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From: HAPPY NEW YEAR Help Wanted - S - The Sacramento Bee - sacbee.com
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From: Canvass Manager 2005 Gary Kluck has a new company in Rocklin,CA called My Contractor.com, although they dont seem to seem to have a website as of yet, they are running an ad in the Sacramento Bee looking to pay canvassers $12 an hour + $20 a lead. He has also told people hes got a restraining order against me even though I have never threatened him. It seems like he would rather live in fear and pay a lawyer, than pay me/us and get on with his life. Not much of a Positive Mental Attitude with this fella....... |
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From: private It is my understanding that the bankruptcy court enforces the W-2's. In other words we will get them. My tax person says that in the event we don't then all you need do is add up your pay stubs on the actual checks you received and that didn't bounce. Not on the money you worked your ass off for and never received. |
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From: unknown Although it may have been a good company in the 70s. That is more than a lifetime ago. How dare you critisize peoples anger and frustration after the have spent the last couple years being lied to about pay, insurance and security. There are people that have lost houses, cars and even marriages because of the current dealings with Pacesetter. You might want to get off that perch your on, since you can only speak of authority on the state of the company 30 years ago.
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From: JLB I started with Pacesetter in the early seventies. I moved up the company ladder and enjoyed a great life style. We were aggresive but never miss-represented ourselves, our company or product. I'm sure there were ones who did, but it was a bonified reason for dismisal if you were caught doing it. The person who wrote that the windows were Republic windows not Pacesetter's was only half right. They are Republic extrusions used to build Pacesetter windows. Phil Shraeger, Bill Blaha, and John Knoblach were the home improvment genius's that brought the home improvment busines out of the dark ages. The prices of Pacesetter products though high, were standardized. (unheard of before Pacesetter) The person who wrote in about the prices being high because of kick backs has never been in business. It's true commissions are high and bonuses are abundant. That good people... is called incentives. The harder you work and apply yourself, the better your paycheck. No company has to apologize for that. The products aren't perfect, but definatly far above average. After all is said and done Pacesetter opperates a 13% profit margin. That's a little below average but the volume makes up for it.
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From: an ex employee Anyone have any idea what to do about recieving our w2's. I worked there for 8 years. I am curious on how to handle the year end taxes. |
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From: Bob Are all of these dirtbags still living??? Amazing!
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From: private Unfornately this information has come at a time where it may be too late. The Warn Act. This is an act that requires employers of employees of 100 people or more to inform their employees of company closings. They must tell you at least 60 days before closing. A claim can be filed at www.dol/gov/compliance/ or just put in The Warn Act. We should have been notified (as employees) of the company closing at least 60 days before it happened. They may have filed bankruptcy, but does bankruptcy protect them against illegal acts? I would think not! They did not inform us! Legal charges could be brought against them. Dont let them get away from _ _ _ _ ing us! Jail time or pay me MF er's!!! |
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From: Theo TePaske I too have a horror story with them. My parents had windows put in the living room when I was 15 and right away they started leaking in air. According to my dad they didn't even bother putting insulation around them, which you're supposed to do. They caulked them, but that's not enough. We also bought two similar windows from them for the dining room which were installed come summer. A different couple of contractors installed and insulated those and they held up better, but not anywhere near as good as they ought to. Pacesetter windows are very flimsy and they do a crappy job putting them in. I wouldn't waste my time or money on these as they are worthless, almost as bad as buying aluminum framed windows. Go with another brand even if it costs more as we got taken big time. Never again. |
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From: TLEVUK PEOPLE GIVE IT UP ,WAS A GREAT COMP TO WORK FOR BACK IN 1980 - 1992 NEVER HAD ANY TROUBLE WITH GETTING MY $$$ WAS IN THE PHONE ROOM FOR 12 YEARS MADE LOTS OF $$$$$ HAD LOTS OF FUN WORKED WITH GREAT PEOPLE, PACE SETTER IS IN SALES PEOPLE THATS WHAT THEY DO. SALES,SALES,SALES IF YOU CAN NOT DEAL WITH THAT THEN FIND ANOTHER JOB BUT STOP ALL TH BS ABOUT A GREAT COMP LIKE PACE SETTER! THANKS FOR ALL THE $$$$$YOU GAVE ME AND ALL THE WXP AS WELL TOM TLEVUK MILWAUKEE |
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From: Omar I bought my first home a few months ago and inherited pacesetter doors and windows. We had our first major storm in years here in California and guess what? The storm door blew off its hinges. I'm desperately trying to find contact info for pacestter and can't find it. I suspect by everything I've read here that the scam artists are out of business. Too bad, the parts (spring-pins) I need do not seem standard. I hope the windows hold up. |
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From: Mary Jacobs I had gutters and gaurds placed and also siding.
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From: Tammy The Flex plan was Self Funded. The money in your account is now gone. Anyone that had a balance in the account, please send me your name and phone number. I have been working with The Department of Insurance and they need to know who is due money from the Flex Plan. My E-mail address is hayesfamily2@cox.net. |
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From: Don Looking for parts for Pacesetter windows. Any help would be appreciated. Please e-mail me.
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From: Mike I knew that was going to happen right after the benifits and the other products were chopped it's like the domino effect theory, they still owe me my money but since that bankruptcy happened I would have thought it would be chapter 13 total bankruptcy. From y understanding is that chapter 7 usaully means that there in for collection and creditors I could be wrong but I think those crooks should get what they deserve I know that the kansas dept of labor is going after not just pacesetter but the big asshole individually to get the wages that are owed to the employees back. so if they are trully under chapter 7 then there is still a chance that the people in kansas will still get there wages that are owed to them by going iskra individually is district court so it's not over yet |
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From: joe i bought a home with new pacesetter windows in it, they leak and don't stop any cold air from entering my home because of this my heat bills are very high but because i am second onwer the will not do any thing about it. |
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From: Very Sad I've been away from the company for over 20 years, but I started Pacesetter in it's infancy and was a part of the original "dirty couple of dozen" The founders of the company (Phill and his father JJ schraeger, are responsible for making the home improvment business legit back in the late sixties and early seventies. We were aggressive but miss-representation of the company, products, or services was not tollerated. Phill and JJ, along with Bill Blaha and John Knoblach contributed greatly to this industry early on. As the company got big and Phill's lack of presence in the company operations was felt. It became a "push button" type of company. It lost it's personal touch with both it's customers and employees. Either the company out grew me or I out grew it. I won't elaborate. I'll just say it's sad to see the changes and read these stories. Believe me please .. Phill is and was a man of industrial genius and integrity .. It's very sad to see this happen to the company that did so much for me. Let me also say that I have been my own business for a long time. It's very ma and pa compared to Pacesetter. I strive to treat my customers and employees right. But the small time crooks like the imfamous Williams brothers and others like them pose a greater threat by far than Pacesetter. If you'ld like to hear some horror stories that'll make your stomach turn, try Sears and their friendly authorized contractors. I have heard unbelievable things they've done. (aledgedly) |
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From: an ex'er The company is MFS RETIRMENT SERVICES, INC. but I am not sure if the "flex money" went to them. Their number is
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From: Lynn Lisica went to court, pacesetter of course did not show. I won my case now I have to have a sheriff sale if I want to recoupe my losses. Or hire an attorney an fight. In the mean time my roof is still leaking from the falty installation of a leaf guard and my home owners won't help till the ceiling comes down. |
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From: private #73 If that is fact do you recall the name of the 401k company? I can at least check to see if it was through them.
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From: an ex'er If I am not mistaken, Pacesetter was self insured for awhile on the health insurance, but the insurance companies just administered it. I think the flex money was taken out of your paycheck directly by Pacesetter and put into a trust account(supposedly), just like all of the income taxes etc that were deducted, buy never reported. I think you are S.O.L. Another "stick it to ya" by the big boys of Omaha, Pittsburgh and Sacramento.
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From: Lisa I had all my windows replaced by Pacesetter in October, 2001, and recently noticed water damage around one of my bedroom windows and the inside of the window frame shows a little rust. The paint around one corner is starting to crack and peel. I tried contacting Pacesetter today and found out that they went out of business, which is not good. Any suggestions what can be done since the warranty now isn't valid because they went out of business? I'm very concerned about this.
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From: private It doesn't matter if the company is closed or not. It is my understanding that flex spending is through the government or a government sponsored program. So if you had money in your flex spending it is still available to you, to help pay medical costs. But I disposed of all my papers (duh) so does anyone have that information to whom the flex spending was through? United HealthCare said it wasn't them.
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From: Smitty Do you people read anything on this site?? Pacesetter has already closed it's doors. |
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From: private I had a flex spending account with Pacesetter with money in it. I was told I can still use it. Does anyone know of how to contact these people to who I can recover the money from? Insurance co? Who? |
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From: Wendy Dorn-Recalde At first I would like to say that because of our naivety at the time, we were easily taken by the Pacesetter rep that came to our house. That said, I believe the lesson we learned will last forever. In August of 2000, we moved into our first house. I was pregnant with our first child, and we were talking about adding some decent storm windows to our house, as everytime the wind blew, the curtains danced around. Not exactly airtight.. We went through a year of freezing to death, and decided to buy some storm windows. Around this time, (summer of 2001), I received a call from Pacesetter Corp. and set up an appointment with a rep to talk about storm windows.
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From: my ass hurts My thanks to the garys Mickeys and aloe. You ripped off employees customers and all |
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From: private Log onto www.junkfax.org/fax/action/collectiontips.html
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From: private With suspected fraud after a chap. seven is filed they can be made to take a "debtors exam", but I have no way of knowing how this is done. Look up chap 7 on the internet. Too bad we can't get an audit of all the income (and they made tons of it) and make them show where it all went. Sure didn't go to the employees or the creditors. It is stashed somewhere where the law can't find it. These four owners are crooks and scam artists in the biggest sense of the word and need to be in prison. |
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From: Private Chapter 7 is liquidation. They will be selling all assets to pay any "creditors" that the courts deem worthy. Even then they are going to get pennies on the dollar. The employees will most likely get zero. Anyway good luck. |
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From: FYI If in fact pacesetter filed for chapter 7 this is where they pay creditors back. They can't discharge damage awards resulting from intentional wrongful acts. Now wouldn't that fall under them working us and not paying us? |
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From: Teri Ive read somewhere that pacesetters website was gone. And I dont know if this has already been disclosed in other messages (as I havent read them all), but I stumbled on their site. www.home-improvement-remodel.com/index.html
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From: In the Know It is official , The Pacesetter Corporation of America filed for bankruptcy 11/17/2005 |
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From: Greg Gerlach I received the following email regarding Pacesetter:
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From: Jeanne B (former payroll mgr.) This message is to inform all former Pacesetter empolyees with qualified unpaid medical claims for services prior to the 04/08/05 plan termination date. There appears to be a total of over $1.4 millon of claims that were not processed by United Health Care. I have been in contact with a legal firm that is interested in representing a group action to settle these claims. Research has been done and a plan of action has been proposed. The fees can be negotiated on a contingency basis but an account will have to be funded to cover expenses.
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From: Lisa Just a quick update. Purchased siding from Pacesetter's in December of 2004. Did job in January in 2005 in 12 degree weather. Job site was left a mess, and many repairs needed done. Contractors at PaceSetters scheduled and rescheduled repair appts. 4 times. On the 4th, after they didn't show up, and given the promise the salesman Kevin Elliott made -"If we don't respond to a service call in 2 weeks your siding is free". Wrote to the salesman, the CEOs (Iskra,et.al).
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From: private Pacesetter is known for this, unless you can afford a good lawyer I am sure it will have to be paid. Once a contract is signed a person is stuck, unless Pacesetter DID NOT follow thru on their end of the contract. One thing being they cannot guarantee the product anymore. And if the work was not finished or done right, and you cannot get in touch with them, then you may have a legit reason to get it off. |
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From: Beverly Hynes, Realtor Please help me. I have a listing that has a lien on the home from Pacesetter Products regarding windows. How can I get this lien off the property. I want to close on this home asap. Please call me at 517.256.9633 or email me with a solution....thanks,
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From: private He worked til the end. Got sporadic paychecks but said no more and is now working for Quality First and is doing great. Pacesetter as of last knowledge has still not filed bankruptcy. |
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From: dean rodencamp so i says to the guy bite me. Klucks response was we should have payroll problems fixed in two weeks. That was may 15. So I says to the guy what about my rent. So he says to me what about my cable. So i say what about my food bill, he says what about my gardner So i says to the guy what about my kids so he says push weekend go sell and get some down payments. What a load of crap |
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From: scewed2 Just curios when did your husband last work at pacesetter? I know a few that worked to the end and and never got even a "That a boy, good job" |
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From: Private The two checks my husband got were paychecks and we banked them, wonder of wonders they were GOOD FOR A CHANGE. I looked on the copy of check and stubs and no phone number, but same address as old Pacesetter. On the bank of "National City Bank of Pennsylvania", Pittsburgh |
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From: private I just talked to gary iskra about a week ago on the phone and I asked him when he will be sending out the paychecks that pacesetter owes me and many others, he said he will not be sending out anything and hung up, basically he is just asking for trouble I doubt he even cares. he uses his mainline for a fax so call his cell phone. The paychecks I assume iskra probably threw them into file 13 or something
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From: Dick Tracy One of my customers calls me and asked me about a phone call she just recieved, is it true about Pacesetter?, she asks, so I had to tell her the whole story.......Now, her call went like this: Unknown telemarketer calls her and tells her "they took over Pacesetter sales, would you like more products?" The name of the company is Quality First, presidided by Jerry Andersen, located in Roseville CA.1-916-788-2921.
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From: private The latest name of the Pacesetter Corp. is American Home Installation Company out of Pittsburgh. Address is USX Tower 56th Floor, 600 Grant St., Pitts, PA 15219. This is fact as my husband has received two paychecks by that name, however, those were far between. They still are not paying and still screwing employees and customers. My husband is now an ex employee and has filed with the State Labor Board. As of the latest info they still have not filed bankruptcy. They have not paid warehouse rents and they have been booted out of them, thousands and thousands of dollars of windows, cabinets and etc. are left there. Cannot understand why these people are not in prison for defrauding everyone they have ever come in contact with. |
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From: Naomi Hi I worked for the pacesetter corp. for about two months when I was 19. At first it seemed like a great job, that lasted about two days. I have always had sales postitions, I had worked for Victoria's Secret Beauty and was recognized as one of the top sales people in the company. However I never made a single sale at pacesetter, even though I worked my tail off. One time I was called by the call center at 8 pm and told I was to drive an hour and a half away for an appointment they just set by telling the customer I was "in the neighborhood". Needless to say they were either not home or asleep when I got there. I then got lost on the way home and did not get back to my house till almost 1:00 am. I put almost 10,000 miles on my car in two months and spent about 10 hours a day driving. Everyone is required to go out of town once or twice a month but pacesetter only gives you a $35 dollar a day per diem that is supposed to pay for your hotel. I couldnt afford more because I was a broke teenager trying to make the "$50,000" my first year like I was told by my hiring manager, so I had to stay in the trashiest hotel ever. I was sick and tired of the company especially that they wanted us to lie to people and say our sales preso would only take 30 minutes when we were trained to stay no less than 4 hours and we would get in trouble if we did not. I still think pacesetter fiberglass windows are great but the company sucks. I no of one guy in the oklahoma city office who had customers make the checks out to him personally ( I don't know who these idiots are who would do that) but he stole something like $50,000 from the company. They fired him but this shows the quality of people they hire. Obviously I feel that I am not that type of person as I quit due to the lying of the company and the seedy individuals I worked with. It was the worst working experience of my life. |
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From: Unknown comic Rumor has it that Gary Kluck is taking out ALL of the equity he has in his rental properties and is getting ready to fly the coop. Hope we can catch this thief before he hits the road. I'd really like to pluck his feathers along with Iskra, Madden, Aloe and all of the other corporate raiders. Hey Iskra, I hope you rot in federal prison you S.O.B. |
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From: Cranberry Ex Employee How about you write a rough draft so we know what to write, mention all the schemes and non payment of paychecks. how we had to pay money on our gifts we got for Christmas last year. What a joke that was!!!!!
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From: PARTS & SERVICE If you need parts, service or warranty on your your Pacesetter products, here is the phone # for the last Pacesetter Installation and Service Group. I've been told they have a warehouse of Pacesetter supplies. They appear to only take calls late evening and nights. Good Luck. 304-233-4142 |
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From: Unknown comic The persons name which you are asking for is/was Steve Bertz. He was an Installation Manager out of the Sacramento "Profit" Center. God Bless you Steve... |
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From: Dan While cleaning my office (an endeavor I try once a decade) I found our package from pacesetters for entry and screen door and decided to give them a call. We had these installed in Dec, 1999 but never received any appropriate user materials, specifically, how do you remove the sliding window on the storm door for cleaning.
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From: rob terrel there was a salesmanager that moved to phoenix and had a heart attack the same day ill try to get his name
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From: Private I am not sure where he was out of, all I know is that he had a life insurance policy through pacesetter. If you have any ideas it would be greatly appreciated. |
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From: rob terrel where did he work at i might be able to help you
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From: Private I am looking to see if anyone knows a Pacesetter employee that was employed May/June 2005 that died of a heart attack. I believe that he was a Sales Rep. I am needing to find his wife's name and phone number. |
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From: private Wooooooooooooooooooooooooo |
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From: rob terrel if you never recieved the money owed and they dont pay it til next year you dont have to claim it until next year.
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From: Question How do you fill out your W2 from the IRS if pacesetter still owes you for a months pay. What should you put for earned income and taxes paid for 2005??? If you have any answers please post them here. |
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From: Cynthia Duggins In February of 2004 we where contacted by Pacsetters telemarketing group provided by our Local Sams Club to get a quote on their window products. They installed 21 7000 Diamond Lite windows and 1 Thermabreak 5000 sliding patio door. I am located in Yuba City Ca and the office that handled the installation is located in Sacramento, CA. We have had continual problems with the mechanisms in the slide up/down windows and contacted the Sacramento office to report the difficulties and I spoke with Phil Hice who informed me that it would be weeks before they could come out and look at the windows and repair a screen on the sliding door. That was in May of 2005. It is now October of 2005 and have yet to be contacted by their represenatives to service our windows. I have tried the Omaha, Nebraska number and other listed sites and all phone numbers are not valid. I attempted to contact using the web site that they provided in their paperwork and that site is no longer valid. How and who do we contact to attempt to reach and receive the customer service necessary to fix our defective windows? Advice to anyone looking at their product. DO NOT DO BUSINESS WITH THIS COMPANY. THE ARE A CUT AND RUN ORGANIZATION. They bilked us out of 16,707.00 cash transaction and now have apparently dropped off the face of the earth. |
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From: private I think that they probably will not send out the w-2's even though it's the law , iskra is probably just asking for trouble from the IRS, plus they will nail him. Like I said I think we all need to get together us ex-employees and file a class action suit against them, not wait till january of 06 and see if they send out the W-2's.
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From: ROB if you dont get w2 just call the IRS and tell them your wages and withholding they will send ISKRA a substitute for w2 with the wages and withholdings you reported if he doesnt respond within 10 days the IRS will send you the w2 and ISKRA will be held liable paying the tax
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From: EX WORKER With all this hocus pocus, will we get w2'?
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From: Alejandra Juarez I just learned about Pacesetter when I tried to contact them and no one answers. I need to replace my storm door screen. Does anyone know where I can get a replacement? Please let me know. Thanks |
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From: Christen If it weren't for this very website i don't know how i would have found anything!! for those looking for a satisfaction of an old mortgage/lien with The Pacesetter Corp, try a company called Amerifirst - 800-228-2179. make sure you have the copy of the recorded dot - you'll need to reference the FDS Job # on the dot. This info was listed somewhere on here, but thought i'd just add it again. thanks to pacesettersucks for the help!!
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From: Private You suckers that got caught up in this crap better be on the look out cause they have no other choice than to file for bankruptcy. Get ur claims in while they're hot! Not a sermon just an opinion. |
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From: private well it's matter of judgement on what ur saying, look it we are all in the same boat here we all got laid off frankly to be honest with you, I saw where that person was comming from. he was basically telling his side of the story and how they screwwed that person up.
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From: Have an Idea Here's an idea: Now that Aloe's and Iskra's home addresses are listed on this web site, why don't we all write a letter to MRS. Aloe and MRS. Iskra letting them know what their husbands have done to the company. Who knows -- they may not even have a clue. I'm sure they would be interested. At the very least, it could cause a few questions to be asked at home, making their lives a bit more miserable. 1300+ ex-employees could equal 1300+ letters to the Mrs.! That could be entertaining!~
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From: Part of the problem... RE: #23
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From: Chad To #23... I would have fired you as well. You have no writing abilities at all. Your response barely made any sense at all. Have you ever heard of punctuation marks?? |
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From: Larry I knew Kremepesky. What he knows about home improvement marketing you could fit on the head of a pin. Absolutely the WORST marketing guy in the business. Between him and Madden the real reasons why American home pro and pacesetter wwent under |
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From: private I used to work in the Kansas City office till it was shut down last May, I started out on the phones with them and got promoted to canvass manager towards the end basically how it all fell apart was (this was the start of the down fall) when larry kremposky Vice president of the profit centers came down and told everyone that the health insurance was dropped and this came with out notice this was in late Feburary early april time frame plus there was no cobra offered in which was total B/S but then payroll started comming in late instead of the being there on monday as scheduled everyone was all ticked off, then they said that it would all be straightened out yeah right, we still havent been paid some people have there checks all bunced when they recieved the check what a shame. Gary Iskra and Mark Aloe and all those no good assholes were known as corperate raiders. they went in bought the company striaght out and cut the fat off in other words stopped paying off all the venders and moving corperate office from Omaha to Pittsburg so when it all went cashing down it would be very hard to have the labor boards track them down but back to the payroll that all started in april and went on way after they closed all offices/cut off commincation they kept on lying larry kremposki a real big lier and a con-artist DONT Believe he word he says, if anything stay away from him plus here is an example from he said and what everyone was told at the Kansas city office told everyone they were getting paid between then the sacremento office one of the biggest offices all the telemarketers jumped ship, corperate promised us that they would keep the kansas city office open at all costs but then the wichita office finally shut then us in may and then me and the other 10 claiments filed @ the kansas dept of labor in topeka, but I have a feeling that iskra,kremposki,aloe and kluck are probably keeping on the lows plus they know they are already in deep hot water cause there has been filings in other states as well I feel bad that the prospects and customers who had bought this stuff got taken for a ride thats bad for business but these people like Iskra don't even care about business if anything. who ever reads this DONT DO BUSINESS WITH THAT CROWD THERE ALL liers they will take there money and hide. like they did us they havent paid anyone yet not even the employees or vendors we are just labor board handle it and let them deal with those jerks. but thank you for time |
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From: Randy I used to work for Iskra, Aloe, Madden et al..back with Sears. I realized vey soon what a bunch of no good rats they were. Madden was a friggin Hitler and Iskra and Aloe were clueless. They used to boast how they screwed Sears out of all this money and were not ever interested in the homeowner. Sorry for all you people that got caught up in the maelstrom of the Micky Icky and Marky show. (Madden and Iskra and Aloe) I guess the only good that can come from it is to try and see that no one else works for the chumps, cause they will do the same thing in their next venture. Believe me there will be a "next" on too. |
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From: best is in the west JUst so you all understand why pacesetter has not filed bk. There is a reson for them not to file. If they file then the courts would take over there finances and make them pay people back. They could no longer hide the money or take it themselves. The bk court would appoint attorneys to watch everything. So now you know why they wont file because that means they would have to pay the money they owe. All these months they have been doing what they want with the cash that is so messed up. It also means the irs gets paid first and they owe alot of moneyin back payroll taxes. |
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From: Mary jane Oppus We purchased the Ultima plus windows and need repair of our sliding door that wont open. Tried to call...all numbers are either disconnected or busy. Busy? after reading all these stories they must have closed shop. Any way, my husband and I had a few concerns about them as well but we finally got all our windows. There was alot of mix up in the order but it was cleared within 7 months. We still need help with the sliding door repair. Any leads would be appreciated. |
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From: yet another ex employee My understanding is that Pacesetter didn't file bankruptcy. With the new bankruptcy laws does that mean if they wanted to file now they too would have to go through credit counseling? |
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From: From Sioux Falls Sorry, Christine....
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From: ex omaha employee Christine,
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From: Jake Gary's phone # is posted on here. Call him up and ask him those questions yourself. I doubt you get an answer, but his response might be amusing. Good Luck to you. |
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From: christine klopp i guess i am in the dark...but can anyone answer me this quesion......why did phil and harley sell and what real intentions did gary iskra have for us x-employees???? Gosh when he 1st took over,the newsletter had a real nice article about how we will exel in the future,our jobs were secure,our windows still #1. No one ever told me the real story and i guess i would like to know it now....as they say for closure. I gave them 25 years of my life. Arent I owed an explanation???? I made them wealthy. I want answers. IF you can help me or guide me....i sure would appreciate it...thanks... |
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From: christine klopp i use to work for pacestter until december 2004. i was in the sales division and then luckily got transferred over to the corporate area and helped out paying bills. after i got canned(2 weeks short of my 25th) about 4 months later i got a phone call from a friend who worked at millard lumber company and pacesetter owed them and they were getting no phone calls back or any kind of replies. so she calls me and i have to tell her that they owed thousands of dollars to companies and that i doubt her company would see any money. While i was in that department,we would get invoices from major companies that we owed $130,000.00,$80,000.00 etc. to. Our head bookkeeper and finance departments would have like $5000.00 to pay bills so they would say well pay this company $1000.00 and this company here $450.00. Like thats going to keep them at bay. How sad. I use to be quite proud in working for this company. Now I dont tell people where I use to work unless they bring it up. Once again how sad. I guess my revenge will be when Gary Iskra rots in hell!!!! |
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From: More Contact Information Just found some more phone numbers that might be helpful to all of us who are trying to get our money. HOpe they are still valid. Here they are:
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From: Helpful Information Thought all of you might like some more contact infomation on Aloe:
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From: Robert Terrel hey you all i learned alot from pacesetter and wanted to let you all know if you do not recieve a w-2 all you have to do is call the IRS and tell them your earnings and federal with-holdings and they will send Iskra a copy he has 2 weeks to say wether it is correct if he doesnt respond the IRS will send you a W-2 of the staement that you gave them and pacesetter will be held liable for the payment and you will still get your credit for paying the tax!!!!!!!
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From: Push Weekend............ Get ready Gary, It's a push weekend!!!! Can't pay your cable? can't pay your gardner? want to keep the gold digger?how about the phone bill? new mercedes? (old one looking kinda played out). Well you know the drill;
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From: sandra I am a single women and paid the high amount for Pacesetters to install windows and doors in an older home i had purchased so i would have the customer service i was sold. I have had several windows that had to be replaced due to being the wrong size. They did come and fix them after several calls and complaints. The issue now is I have trim on my large window in the living room where it is coming off. I have called every number on my list and they are all disconnected and i had found a number here on this web site and the message machine is full so i still haven't talked to anyone. Is there going to be a class action suit against them for the customers that are left out even though we were sold this great services of theirs? I am very intersted in being a part of any law suit against them on the customer end. Also ...so sorry for the empolyees...the ones that worked on my house were great. The second batch that came out...not so great...please keep me inform:) |
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From: kluck Just a letter to all out there I had spoken to gary about a month ago and he informed me about how broke he was. He had to stop the gardner(damn shame) turned off his cable (oh heavans no) and had not got a check in seven months(thats funny cause the one you gave me bounced). Now I am a salesman by trade so I can spot b/s very fast. His point was I am poor so do not sue me. Do I look like I care.I was an employee made you money so pay me. End of story do not cry you did not see me cring poor when you cut my pay. Lets face it Kluck what comes around goes around we want to get paid and do not care if you had to sell your wife(is he still married) or is the gold digger gone. Anyway when you sell your soul the devil always wants to collect |
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From: Former Rep I have been thoruoghly entertained reading all these postings since I left Pacesetter over 1 year ago.I have been amazed at how so many ex employees hang on to their bitterness, instead of letting go, moving on, as I and others did. I saw the writing on the wall with Pacesetter when they began selling Republic Windows for astronomical prices.
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From: rick lewis (former sales rep) i just got off the phone with gary iskra...kind'a pissed him off cuz i asked if it was mrs iskra...(guy has a little bitchy voice) and i told him that i was a customer and former employee and i had some issues to discuss with him about his windows and my pay...the guy sounded like he was eating in my ear and said he wasn't gonna talk to me about any of it and that i should not call his home anymore...then hung up. so, the number and address to his house DO work...as i did a reverse phone search and the number was for ligoneer, Pa. guess its off to small claims court,...gawd...what a dick...if i can sue him for part of my loss anyways as my windows were not as described or promised to me..if i can recover some of it to pay for the over priced son-of-a-bitches...i'll be happy...
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From: ex'er P.hinished
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From: Duh Have you read anything previously posted on this site? There is no # to reach Pacesetter. |
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From: Andrew Burfeind I'm not sure I'm unhappy with the products but I would like to call pacesetter so if anyone knows their number send it to me. Thanks. |
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From: Vance Hello # 137 I'm doing fine.
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From: Ken Innes Here we go once again! The forth book of unfiltered visitor feedback just about got maxed out, and once again it happened in under two months. So here is yet another book. |
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